32Red Casino

32Red Casino is well-known thanks to its years of experience providing online gambling to players willing to try their luck since 2002. Operating with Microgaming software, this casino takes advantage of the expertise of a leading provider of casino games. Particularly since it also brings Quickfire into the loop to produce an experience with high-quality graphics and smoothness of play.  It’s licensed in Gibraltar and the UK.

With everything offered in multiple currencies and independent audits of the games and payouts, 32Red provides comfort to their players. Plus, the bonuses and progressive jackpots are attractive highlights.

Bonuses and Promotions

32Red Casino has a few different promotions that are subject to change, and can be verified on their home page by those that want to see the current offerings. 32Red Casino has a lot going for it, but the bonuses and promotions wouldn’t make the top 5 list of the best features of the site.

This brings me right to one of the downsides of 32Red: The way the first deposit bonus is being advertised (at the time of writing!) is somewhat confusing. It says 320% up to 160 but it also says 32 Euros for each 20 you deposit. A deposit of 100 would lead to the maximum bonus of 160 which makes 160% (not 320%). After contacting customer support I was told that this is the lower version of the bonus. UK based players (and a few other countries) get 32 Euros for each 10 deposited. This way a deposit of 50 would get you a bonus of 160 and the advertised 320%. So obviuosly it´s a problem of displaying the right bonus to the right users which right now  can only lead to confusion.

The cons associated with their promotions relate primarily to the fact that their deposit matching amounts are smaller than many players are used to at competing casinos. Deposit matching percentages come across as high, but the maximum amounts issued by the casino remain quite low.

Review the current bonuses and make your own decisions about whether or not you think they’re worthwhile. While you are there, you can also get up to speed on their loyalty rewards.

32Red Casino Games

The bonuses and promotions at 32Red might leave something to be desired, but the same can’t be said for their game selection. In total, there are more than 500 games available on the site. The play options are extensive, with a decent game variety available through the flash casino or the version that needs to be downloaded. All categories of games are featured, and 32Red also has a sports betting component. Players that want the gambling experience without putting their money on the line can visit the Games Arcade. These are flash games with a free play option.

One of the more exciting aspects of Microgaming Casinos, including 32Red is the Live Casino Games. The casino promises attractive dealers, and each of these table games is played with real live competitors. To take advantage of these options, the full software program must be downloaded.

One of the only negatives is the fact that there are so many games. Some players may find that overwhelming.

Banking

Safe, secure banking options allow players to make both deposits and withdrawals at 32Red Casino. The site offers fast processing times via credit card, Maestro, EcoCard, Neteller, Skrill, Bank Transfer and Visa Debit.

Customer Support

An important feature of a good online casino is responsive and knowledgeable customer support. 24/7 chat support is offered, making it easy for patrons to get immediate answers to their questions. When we tested their support (regarding the bonus issue mentioned before) we were really impressed. The not  only offer a live chat support but they even open a conversation window automatically but without being too intrusive. So in case you find yourself lost while browsing the site there´s always a customer support operator offering immediate help. All our questions were answered in a very friendly and knowledgeable manner. That´s how customer support should always be experienced.

Verdict

32Red Casino is a great example of a leading casino and fully deserves the big popularity it has. Apart from the minor bonus display issue there really isn’t much to complain about and most players will have a great time trying their luck at the games. 32Red Casinos is a recommendable casino.