Buzzluck’s website is quite basic and could do with a redesign, however the lay out is easy to follow and any information you need is easily found due to the sub categories scaling the top of the page, the website was also easy to navigate and the terms and conditions looked fair. Another thing I was drawn to when landing on this website is the Kahnawake Licence, for anyone that knows about licences this is probably the most player friendly and one of the hardest to come by.
This casino is mainly aimed at the slots player with very few table games available, but the slots they do have look very interesting
Let’s start off with the welcome offer which (at the time of writing!) is 100% up to $868, it is a fair offer with reasonable wagering requirements, sometimes the bigger offers aren’t always the best if they have high wagering. Once you have claimed the welcome offer there are many other promotions for you to take part in.
Each day there will be something different such as “Risk Free Wednesday” where you can earn 30% cash back on losses that day plus 66% extra on each and every deposit you make. Just browsing in the casino there are some huge Jackpots on offer for those that like to chase that life changing sum of cash.
For every dollar you wager you will gain comp points, and these comp points are fully cashable. Yes, no wagering, no terms, and you can even withdraw them without having to play. In addition to comp points there are various other offers for that loyal player, there will be cash back weekends where you can earn a percentage of your losses back, birthday bonuses, and even daily bonuses.
Unfortunately there is no instant play available, however there is a box saying that it will be here soon. This means for the time being Mac users cannot play this casino. For those that can download you will find that this is very easy and fast. Once downloaded you will need to register, the registration form is simple.
Current deposit methods include: Credit /Debit card, Neteller, MoneyBookers (Skrill), and EcoPayz. All deposits are instant and there are no charges or fees.
With regards to withdrawals you can use the following: Credit/Debit Card, Courier Check, Bank transfer, Neteller, EcoPays, and MoneyBookers (Skrill). Usually all withdrawals should be with you within 3-5 working days, unless you use one of the web-wallets mentioned, these withdrawals are instant.
Buzzluck Casino runs on NuWorks software which is a sister casino of RTG, only they have a totally new library of games. The casino is mainly aimed towards slots players as mentioned above and there are over 80 slots to choose from. Some player favourites include Birdy Bucks, Martian Mania, Moby Duck and Sword of the Samurai. In addition to slots there are some table games on offer, such as Baccarat, Blackjack, Texas Hold’em Bonus Poker, Tri-card, and Three Card poker. In addition to this there are games such as Keno and Video Poker and Bingo.
Customer service is contactable 24 hours of the day 365 days of the year. There are a few different ways to contact Support which include; Toll Free Phone, Live Chat, Email, and a custom player message system where you can message from inside the casino whilst playing. Personally I like to use live chat and when I visited the live chat system an agent picked up my question within a minute which was like it should be. The rep that was handling my queries was very helpful and I quickly had all of the answers I needed.
Overall the website needs a complete revamp, and there is no instant play but I have heard that both of these negatives are being worked on and will be completed in the near future. With regards to terms and fairness, Buzzluck Casino are licenced in a very player friendly jurisdiction which makes me feel at ease. Kahnawake are known for helping players out in sticky situations and disputes against casinos. The Kahnawake Gaming Commission do not just hand these out to anybody, to be granted this licence shows that Buzzluck Casino are serious about looking after their players.
The wagering on a lot of the bonuses are nice and low compared to their competitors, making cashing out a realistic target.
The bank solutions available to players are good, and there is a way to withdraw funds regardless of circumstances. It is also worth noting that 3-5 working days for a casino that targets the US is very fast indeed, some firms will state it can take up to 2-3 weeks.
Finally the Customer Support team have been very helpful everytime I have asked a question, and believe me, to gather information for this review that was a lot of times.
If you decide to give Buzzluck Casino a try we´d appreciate your feedback in the Buzzluck Casino player comments section!
