Joyland Casino
Joyland Casino Review
Joyland Casino is licensed in Gibraltar and the UK. The casino uses Playtech software and is especially appealing because of their variety of live casino games that are also featured. This is a casino that accepts players from the UK, and they cater to players from all over the world with about a dozen different supported languages.
Joyland Casino Bonuses and Promotions
Remaining true to their name, Joyland Casino manages to deliver joy to its patrons with a wide variety of promotions – which always make people happy. Joyland Casino typically offers casino players that are new a number of different promotions to get them started and increase their bankroll.
The interesting thing about their welcome promotions is that they generally have more than one offer in order to appeal to a variety of different players. Often, there are free bonuses available to anyone that isn’t tied to a necessary deposit amount. Then, for their deposit bonuses they provide a couple of different options that depend upon the size of your deposit. Options are for the more standard player, or for the high roller.
Joyland Casino also knows the value of offering bonuses to players that are loyal. This is a contrast to many other casinos that only use promotions to get players in the door. This one offers bonuses for referring friends, and gives out points for loyalty programs that have other benefits. Plus, other promotions may appear from time to time.
Casino Game Offerings
Joyland Casino doesn’t have the biggest variety of games on the market. Playtech tends to focus more on quality than quantity and there are only about 80 games that appear in the game inventory at this particular online casino. In order to gain access to these games, players do need to download the software. However, this is a relatively quick process, so there’s not much delay in getting started. Once the software has been installed, a real money account can be created to get things started. Then, making a deposit provides access to those welcome bonuses.
The live dealer table games are among the most popular. The graphics make players feel like they’re at a real live casino, seeing what hands they are dealt. Plus, with the presence of other players and the dealers the experience is enhanced even more.
The more limited game variety can be seen as a downside for Joyland Casino. However, some players may also see that as a bonus. Besides those games, there is a good selection of slots, video poker games, regular table games and more.
Banking
Multiple currencies and languages are a definitely perk at Joyland Casino. Banking options like Neteller, Click2Pay, ClickAndBuy, EcoPay, Paysafe Card and other e-wallets can be used to make deposits to the online casino. The only downside is that while these are faster and safer options for players, some online casinos like this one don’t allow them to be used for withdrawals. They do also take various credit cards and bank transfers which can be used to withdraw money as well as deposit it. The processing times may be slower, but players do ultimately get their money. The more limited withdrawal options for banking is also another area where they may be considered a bit weak for Joyland Casino.
A great feature of the banking is that multiple currencies are supported like Euros, Pounds, Swedish Kronor, Danish Kroner, and US dollars. This is great for international players for ease of exchange.
Customer Support
The casinos website is supported in a number of different languages, again making it easy for players from around the world to participate. Those that need to take advantage of the support that is available can read the FAQ as a starting point. This makes it easy to get answers to relatively common questions without having the inconvenience of actually trying to contact a live person. However, the inconvenience isn’t that great when it is necessary to do so. They have 24/7 online support, various email addresses and toll-free phone numbers. Support staff is trained to provide education or help troubleshoot any potential issue.
Verdict
Overall, Joyland Casino is a worthwhile place to play, offering all of the good things that players usually look for when considering a casino. While there are some downsides, there is nothing that should really turn anyone off from downloading the software and getting started.
Joyland Casino Player Comments
I’m surprised how many bad reviews there are of this place. I just started here a few weeks ago and I was enjoying it but now I’m a bit concerned about continuing.
I see most of the issues here are to do with withdrawing money and I haven’t had to do that yet. The bonuses are pretty good and the software is good but I’m not sure about much else as I just started.
I do think this casino has some good qualities and the interface is nice but I’ll def be weary of issues with deposits/withdrawals
Iv played this and I like it its all about using your brains bonus are good
At first I didnt like it but it is achieveable if you know whats a good slot machine iv won many bonus and did do the requirements but I lost the lots of money that I won cause of black jack 21 its addictive when you win but when you try bet higher it will swallow your money like a lion so people need to be wise when playing black jack 21 iv got money from them they really do pay out you can accept bonus or you dont its a option I know the requirements and all different casino have different requirements
I have had a horrible experience with joyland casino. Firstly their bonus requirements meant it was completely impossible to win any money. I have never joined a casino before and did not understand the complexities which meant that even though I did deposit some money and play through plenty of money and had over £100 in my account I was apparently not eligible to any of it. I then wrote to complain and they agreed to let me have my £20 back without all the bonus problems. So the £80 I won disappeared. I then logged in and it would no longer let me into the live blackjack which is where I had "won". I thought this must be a problem with my computer so messaged them on line. Eventually someone spoke to me who was entirely unhelpful and told me an email had been sent to me. The email was vague and was talking about the management reserving the right to giving people maximum limits. I was only trying to get into it, not put on huge amounts of money. I tried to get a straight answer from the online help who would not give me one. She just kept referring to the email and saying it was the managements decision. At no point would she answer whether or not I was banned. It seems I was though. This just seems unbelievable- I had won no money from them, I have no other account with another casino, I was only playing up to £20 at a time (and this was only after I had built my money up) – hardly a big time casino person! So then I played on the non-live black jack and lost all my money. This might be completely wrong but I don't even trust that it was done fairly. Does anyone regulate whether the computer programs that run these are not biased? Even when I was attempting to get my non £100 out it was far too complicated – it had to be over a certain amount of money and none of the options available for receiving your money were straight forward.
I'm really annoyed with them and urge anyone with the sense to read this before joining not to!
If anyone knows of anything I can do/anyone I can complain to about this that might make a difference please let me know. I would like to stop them being able to rip naive people like me off!
Susie
this is a trap, when you get this bonus most of the time you win, and when u reach a high amount and u want to withdraw, they say u haven't made any deposit, that's how they attract people to make deposits and forget about their own money, so beware of it. if u have a big amount in ur account dont let them deposit ur own money, u will lose them all. even if u withdraw without playing they will not pay you, that's a fact
To all fellow gamblers out there please stay far away from this casino as you can not cash out your winnings till you have spent a furtune withthem. As well as the so called free bonus thats a joke to. Beware look for someone else to save yourself.
well i got my instant bonuse and now are wining but lets see if i can witdraw anything ^^
i used the casino to get the bonus and make 171 dollars but can't withdraw it cause i havn't made a deposit… i think once i make a deposit i will be able to get the money i have made though.
i would advise anyone against playing this casino as i,ve had numerous requests for a withdrawal turned down or told that it is a requirement of the casino to wait 4 days so that they can do security checks, this happened everytime i tried to make a withdrawal, also they ask you to send various proof of address, back & front of credit card, signed deposit confirmation, this as happened not just once but everytime i have tried to withdraw, then they keep the withdrawal in your account for as long as they can hoping that you make a reverse withdrawal & lose it all, i personally will never play this casino again & warn anyone reading this to do the same until they clean there act up & make withdrawals quicker & a more pleaseant experience.
Never play on this casino, only take your money and decline to make withdrawal request. I made wagering requirement more then 100 times, got email from their support, where they wrote I can make withdraw, but when I made withdraw said you can not withdraw your fair earned money. Shame you joyland casino. Stop playing on this site.
I signed yup with Joyland also..what the hey I thought I’d start off with a 30 dollar bonus to see if I liked this casino. Afte THREE attempts at contactin them I was told that my account was closed “due to activities in other casinos (which makes me klook bad as I have had NO issues with other casinos) and perhaps it was due to a credit card problem (which also makes me look bad considering I have NEVER had a credit problem with anyone before). What bothers me is although they have “closed” my account they now have my personal information. I agree with the above…beware of this one.
Sincerely,
Beth F.
I think this is an unfair Casino.
I have red about the Casino has 30USD totally free bonus promotions.
I thought I’ll make a tryout.
I made the sign up, after I made the credit card registering procedure so the Casino said me in mail.
I got a mail about „congratulations, you have successfully registered your credit card in your Joyland Casino account „
Ok let’s see the totally free bonus.
Finally sent a request for the bonus and the answer was: „Thank you for choosing Joyland Casino, this is XY from the support team. We are in receipt of your most recent email, and we regret to inform you that your bonus request has been declined by our system. The reason may be as a result of your history in online gaming and/or banking and credit card systems. The reason may also be as a result of gaming habits the casino determines to be bonus abuse. In any event, we are unable to credit your account with the bonus you have requested. Please note that this is done in accordance with our casinos Terms of Use which and be found at http://www.joylandcasino.com/termsofuse.html and reads as follows:”
They have found the solutions for the declining, no more causes needed.
Have another think! Got they sneaky my credit card number? Is this a scam isn’t it?
I think it’s better for us, if beware of this Casino.
For the attention to reviewed-casinos.com: Test they harder.
Sincerely,