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Spin247 Casino
Spin247 Casino Review
Spin247 Casino targets the German, Austrian, Japanese, South African and Canadian market and is characterized by the fact that it is aimed at players who prefer a place for mobile casino games. As the Maltese Gaming Authority recognises UKGC licensed operators (in this case Intouch Games Ltd.) as holder of a reputable gambling licence, Spin247 is licensed in Malta through such a recognition notice.
Spin247 is a believer in responsible gaming. It is a member of BeGambleAware and has responsible gaming policies in place, which can be viewed and altered at any time. On top of that, Spin247 is transparent and straightforward when it comes to wagering requirements, gaming records and security. Many of the games you will find at this online casino are original release, which cannot really be found in too many other domains.
Spin247 Bonuses and Promotions
The most appealing of all the offers you will come across when you first sign up at Spin247 is the welcome package. This is worth both free spins and cash bonuses on the first five deposits you make. As this offer is subject to change, we will not go into too many details on this one here. The same is true of the no deposit bonus you can claim upon sign-up. Further details on both these offers can be viewed in the bonus section above.
We should still look at some of the long-standing offers which can be claimed when you decide to play at Spin247. For starters, there is a refer-a-friend bonus which is worth $10 as well as a bonus worth 50% of whatever your friend chooses to deposit. This offer is considerably valuable and can be claimed multiple times.
Spin247 is also home to Game of the Month bonuses. Whenever a new game is unveiled at the online casino, it will typically feature in a special one-off bonus. The substance of these bonuses can change from game to game. Again, the best way of keeping tabs on the current Game of the Month bonus deals is to visit the promotions page and click on the relevant tab.
Aside from the bonuses already mentioned, Spin247 is home to weekly loyalty bonuses, too. Traverse up the peaks of the loyalty club to snap up deals when you make qualifying deposits or accomplish other challenges.
Spin247 Games
Spin247’s games are not found at too many other online casino sites. The main reason for this is that they are developed in-house. Intouch Games naturally produces an ample supply of online slot machine games, but the developer has also put together a considerably small array of table games for you to get to grips with, too.
How small are we talking? Well, there are only two table games supported at this petite online casino. The first of these games is Hi-Lo Poker. The second is European Roulette. If you are a big fan of internet casino table games, then Spin247’s offering is likely to be a touch disappointing to you. However, if slots are your forte, the collection which is available is more impressive.
Spin247’s collection of games predominantly consists of slots. While this array of games is much larger than the table game library, it is still petite compared to larger, more notable online casinos. The types of internet casino games you can expect to find here include Viking Lightning Spins, Pick a Pot Gold, Supernova Crush and Wild Treasure Reels. Although some of these may be familiar to players, such as Arabian Nights, dragons, ancient Egypt, and pirates, then titles of the games themselves are not likely to be. Many of these games carry jackpot prizes. However, it is the same progressive jackpot, which is available in all the slots, as it is run on Intouch Games’ network. This is good as it means that you can win progressive prizes, but bad in that there is only jackpot prize up for grabs across all the available slots.
Banking
There are not too many banking options for players to use at Spin247 Casino. However, those which are available tend to be globally popular options. Feel free to deposit into your account using MasterCard and VISA, Instadebit, iDebit, EasyEFT, and Interac. Mobile casino players can also choose to deposit via their phone bill, although they will not be able to cash out with this option.
The US dollar is the currency of choice at Spin247, although South African rands and Canadian dollars are also accepted. As for withdrawal methods, you can use most of the methods listed above. Players should note that some of the withdrawal methods may have fees attached to them, and transaction times can vary from 3-7 business days with most options, and substantially longer with some of the more obscure methods. Withdrawal limits are fair, although hardly reach overly significant heights.
Customer Support
Players who need customer support do have options open to them. They can choose to check out the FAQ (frequently asked questions) guide at Spin247, and this is where we would start. It is petite but does cover most of the fundamental questions a player could have. If you want to speak to someone directly, live chat is on hand, although it is not available around the clock. E-mail assistance is also available via support@spin247.com.
Verdict
Spin247 Casino is something of a hit and miss site. It can provide original, inventive mobile casino games, and has top promotions and bonuses which are worth claiming. At the same time, it is burdened by a very small target group. Ultimately, this casino is a decent site, but it does not quite make it into the land of the giants. If you´re looking for big variety of games, then you will probably find a better place elsewhere. However, if you´re looking for original and exclusive slots you can enjoy on your mobile device and if you´re lucky enough to reside in one of the target markets (Canada and South Africa at the time of writing), then you should give spin247 a …. yes, a spin.
Spin247 Casino Player Comments
My withdrawal status was stuck on ‘in progress’ beyond the stated 1-4 day waiting period. The withdrawal was done on the 07/01/2024 16:32:55. And my account had been fully KYC verified. When you speak to the support centre the casino blamed technical issues but provided no information or solution.
Today again after enquiring to the support center they could not give me a answer except responding with the same answer : “Please be advised that all players are currently experiencing a delay on their withdrawal….we cannot provide a specific timescale ….”
Firstly I try and verify my account but the support team don’t bother to actually try understand what you are saying but instead just sends the same email . Secondly I try and withdraw my winnings but got told to first deposit money in to be able to withdraw . I then do that after many struggles and no response of help . After I did that I again try and withdraw my winnings . Then gives me an error and to contact the support team . It has now been 3 days of repeatedly sending emails and getting no response.
I deposited +/- R1200 and won R3900, Validated my acount,sent all the documents and they approved them. My withdraw has been pending for 8 days now. Nobody can give me a reason why,not live support not agent via email.
Can someone please contact me regarding my account verification I have sent all the paperwork through and no one is responding to what is happening with my account. My profile is blocked and the live chat does not respond anymore. I want to withdraw my money and I am very unhappy with the way I was being treated with all this paperwork sent and now no one is assisting me. This is starting to annoy me as it is going on since yesterday and I still can not get answers.
Although the actual games are great, pay fairly well, the transactional functionality is shocking
2 deposits went off my account a week ago, and I was not given credits.
Today I want to deposit money and my bank, FNB, doesn’t appear on the list.
Withdrawals take much longer then stated.
Really unpleasant experience and one cannot contact them by phone, only the help desk mail. Online isn’t really online, just automated responses that don’t help.
Spin 247 customer service is so poor I once lost my deposit money and it did show that transaction was successful and I have been writing an email to change my residential address with no luck even when I request that they delete my account still nothing
Hi have been waiting for 3 hours just to get somebody from support to attend to issue. There is no live chat option. It is infuriating to say the least.
I’ve withdraw a R500 on the 1st of August.. It indicated that I will receive the funds within 2 to 4 working days.. It’s been 9 days already and no payment.. I’ve spoken to an consultant who confirmed I would have received the funds yesterday.. Up until now I didn’t receive anything.
What a great weekend fun place.. every week you get some sort of bonus. And the playthrough is very reasonable aswell!
Conrad Marais
Wwon $800 from blackjack and requested a withdrawal. asked for documents which i sent and after a week of no responses they banned my account without giving me my funds back.
After various days talking with the client support of this casino, they always congratulated me for my winnings of 55 euros and told me to wait abou the withdrawal I have maid. But after a long period, they have closed the operation at my country and told me that a had to make a deposit, when nobody before told me that. So I had wait for notinhing! It has a bad client support casino! Never saw my winnings!
After various days talking with the client support of this casino, they always congratulated me for my winnings of 55 euros and told me to wait abou the withdrawal I have maid. But after a long period, they have closed the operation at my country and told me that a had to make a deposit, when nobody before told me that. So I had wait for notinhing! It has a bad client support casino! Never saw my winnings! Keep safe!
I deposited R200 and Won R300 and something, I withdrew R220 and its been 5 weeks since waiting for my money.
Dear Karabo,
We are sorry to hear that you have still not received your winnings. To enable us to investigate this further, please contact us at your next convenience on our live chat at https://www.spin247.com/support/live-chat/ or, alternatively, you can email us directly at support@spin247.com where we will endeavour to assist you further.
We hope to hear from you soon.
Kind regards,
Team Spin247
I won the amount of R13000 and withdrew it immediately on the 19/May 2022 , and I sent everything that they requested and they said that the Review was finalized. But even now I haven’t received anything from them .now when I try to login it says I have entered incorrect login information then I got blocked. So now I’m unable to contact them can anyone help on this? . This is too much money and beside I also lost the money I deposited please help
Dear Julie,
We are sorry to hear of the issues you have raised and for any inconvenience caused. We would like to get this resolved for you, however we are unable to discuss your account via this forum so, to enable us to further assist you, please contact us at your next convenience. If you are unable to access our Live Support section, please email us directly at support@spin247.com
We hope to hear from you soon.
Kind regards,
Team Spin247
On the 29 April 2022 I have made a EFT deposit of R50 in to my players account. It is almost a month later and I still don´t have the funds deposited onto my account. When speaking to live chat they say I must go to my bank app on my phone and copy where it shows the deposited money. I have sent them the proof of the payment code and photos.
Dear SCHALLA41,
Thank you for bringing this to our attention. We are sorry to hear of your depositing issue. Customer satisfaction is our top priority so we would like to get this resolved for you. We are unable to discuss your account via this forum so, to enable us to further assist you, please contact us via our live chat at https://www.spin247.com/support/live-chat/ or email us at support@spin247.com
We hope to hear from you soon.
Kind regards,
Team Spin247
I have made 3 withdrawals on the 19th,20th and 23rd and have not received anything.Ive sent a complain email but no luck,and with live chat apparently my number i provided does not exist but its on my profile.I am utterly and bitterly disgusted by being scammed of more than R5000 of winnings and I really enjoyed playing here☹
Dear Eleanor,
Thank you very much for submitting your review. Customer satisfaction is our top priority.
We are sorry to hear of the issue with your withdrawal request and we are glad to hear it has since been resolved. If you need any further support, please contact us via our live chat at https://www.spin247.com/support/live-chat/
Best regards,
Spin
Happy to say i finally got my money…thank u spin247🙏
I never receive the money i withdraw from spin 247..tried talking to them on live chat but they never help me with anything
I have waited over two weeks for my 2 withdrawals and live chat either ends the chat or tells me they need ID(which Ive sent 4 time). I’ve been patient, but now I feel like they are ignoring me and stealing my money. Not impressed!
Dear Jazmine,
Thank you very much for submitting your review. Customer satisfaction is our top priority.
We are sorry to hear of the issue with your withdrawal request and we hope the situation has since been resolved. If you need any further support, please contact us via our live chat at https://www.spin247.com/support/live-chat/
Best regards,
Spin
Spin247 is giving me excuses each day via live chat and email support on why l haven’t gotten my two withdrawal payments from them after they said it was processed and they have all my documentation. A few minutes ago I was informed that there was a glitch in paying me as my 2 withdrawals each was bigger than R3800 and that they’ll fix it as they will get my winnings paid to me. My problem is that its 2 weeks already and no payment only excuses from them. I want my winning EFT to me so why all the excuses? I’ve been more than patient with them.
Dear Janine,
Thank you very much for submitting your review. Customer satisfaction is our top priority.
We are sorry to hear of the issue with your withdrawal request and we hope that this has since been resolved. If you need any further support, please contact us via our live chat at https://www.spin247.com/support/live-chat/
Best regards,
Spin
I made a few deposits,and withdraw some of my winnings,still waiting for it to be in my bank account,and its still pending or waiting to be approved…everytime time i’ts the same story,and i’ve sent all my details and documents and everything they asked for,but still nothing in my bank account