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Spin247 Casino

Spin247 Casino Review

Spin247 Casino targets  the German, Austrian, Japanese, South African and Canadian market and is characterized by the fact that it is aimed at players who prefer a place for mobile casino games. As the Maltese Gaming Authority recognises UKGC licensed operators (in this case Intouch Games Ltd.) as holder of a reputable gambling licence, Spin247 is licensed in Malta through such a recognition notice.

Spin247 is a believer in responsible gaming. It is a member of BeGambleAware and has responsible gaming policies in place, which can be viewed and altered at any time. On top of that, Spin247 is transparent and straightforward when it comes to wagering requirements, gaming records and security. Many of the games you will find at this online casino are original release, which cannot really be found in too many other domains.

Spin247 Bonuses and Promotions

The most appealing of all the offers you will come across when you first sign up at Spin247 is the welcome package. This is worth both free spins and cash bonuses on the first five deposits you make. As this offer is subject to change, we will not go into too many details on this one here. The same is true of the no deposit bonus you can claim upon sign-up. Further details on both these offers can be viewed in the bonus section above.

We should still look at some of the long-standing offers which can be claimed when you decide to play at Spin247. For starters, there is a refer-a-friend bonus which is worth $10 as well as a bonus worth 50% of whatever your friend chooses to deposit. This offer is considerably valuable and can be claimed multiple times.

Spin247 is also home to Game of the Month bonuses. Whenever a new game is unveiled at the online casino, it will typically feature in a special one-off bonus. The substance of these bonuses can change from game to game. Again, the best way of keeping tabs on the current Game of the Month bonus deals is to visit the promotions page and click on the relevant tab.

Aside from the bonuses already mentioned, Spin247 is home to weekly loyalty bonuses, too. Traverse up the peaks of the loyalty club to snap up deals when you make qualifying deposits or accomplish other challenges.

Spin247 Games

Spin247’s games are not found at too many other online casino sites. The main reason for this is that they are developed in-house. Intouch Games naturally produces an ample supply of online slot machine games, but the developer has also put together a considerably small array of table games for you to get to grips with, too. 

How small are we talking? Well, there are only two table games supported at this petite online casino. The first of these games is Hi-Lo Poker. The second is European Roulette. If you are a big fan of internet casino table games, then Spin247’s offering is likely to be a touch disappointing to you. However, if slots are your forte, the collection which is available is more impressive.

Spin247’s collection of games predominantly consists of slots. While this array of games is much larger than the table game library, it is still petite compared to larger, more notable online casinos. The types of internet casino games you can expect to find here include Viking Lightning Spins, Pick a Pot Gold, Supernova Crush and Wild Treasure Reels. Although some of these may be familiar to players, such as Arabian Nights, dragons, ancient Egypt, and pirates, then titles of the games themselves are not likely to be. Many of these games carry jackpot prizes. However, it is the same progressive jackpot, which is available in all the slots, as it is run on Intouch Games’ network. This is good as it means that you can win progressive prizes, but bad in that there is only jackpot prize up for grabs across all the available slots.

Banking

There are not too many banking options for players to use at Spin247 Casino. However, those which are available tend to be globally popular options. Feel free to deposit into your account using MasterCard and VISA, Instadebit, iDebit, EasyEFT, and Interac. Mobile casino players can also choose to deposit via their phone bill, although they will not be able to cash out with this option.

The US dollar is the currency of choice at Spin247, although South African rands and Canadian dollars are also accepted. As for withdrawal methods, you can use most of the methods listed above. Players should note that some of the withdrawal methods may have fees attached to them, and transaction times can vary from 3-7 business days with most options, and substantially longer with some of the more obscure methods. Withdrawal limits are fair, although hardly reach overly significant heights.

Customer Support

Players who need customer support do have options open to them. They can choose to check out the FAQ (frequently asked questions) guide at Spin247, and this is where we would start. It is petite but does cover most of the fundamental questions a player could have. If you want to speak to someone directly, live chat is on hand, although it is not available around the clock. E-mail assistance is also available via support@spin247.com.

Verdict

Spin247 Casino is something of a hit and miss site. It can provide original, inventive mobile casino games, and has top promotions and bonuses which are worth claiming. At the same time, it is burdened by a very small target group. Ultimately, this casino is a decent site, but it does not quite make it into the land of the giants. If you´re looking for big variety of games, then you will probably find a better place elsewhere. However, if you´re looking for original and exclusive slots you can enjoy on your mobile device and if you´re lucky enough to reside in one of the target markets (Canada and South Africa at the time of writing),  then you should give spin247 a …. yes, a spin.

Spin247 Casino Player Comments

Lisbeth

They said deposit 75 or R50 to get your welcome bonus. When I finished to make payment on my app it says approved payment of 75 is made but on their casino account said unsuccessful 🙄 no but in my banking app it said approved and I paid the R75 I’m so disappointed

Eesa

It’s been over 9 weeks and I still haven’t received my withdrawal. I’ve made multiple deposits and had no issues. But when I try withdrawing my winnings it takes forever.
I’m very disappointed in spin247 and don’t think I will ever use it again neither will I recommend it to anyone.

mariaan

Money goes out of your bank account to them but you never see the credit on your player account. no customer service or assistance when reporting the issue to them, always telling you query is with the relevant department and investigating… no trace of ever money or feedback on when credits will a pair in players account…

Jessica

I deposited last week using my bank account and the funds left my account but did not reflect on my spin247 account. I emailed spin247 about this but got no response.i am very disappointed because i have been using spin247 for a long time and was very happy until this happened

Monni Rachel

I deposited money 4 days ago but is not reflecting on my account i tried to contact spin247 website but nothing happened. I tried to call them no answer. I am so disappointed

Teresa Tiedje

It has been over two weeks following up on three payments made which are not reflecting on the casino side but have left my account. I was in contact with customer service. No help. I contacted the support email on their site. No help. I feel like I have had my money stolen.

Sphephelo

Its been two weeks now and my withdrawal hasn’t came through. I even sent an email but no one replied or did a follow up. Highly disappointed

Shaun

3 deposits made not one reflecting, and my bank confirms its paid over. The live chat is a disaster….holding on forever to get kicked out. I will serious reconsider playing any futher at this casino.

Spin247 Casino Casino reply

Hi Shaun,

We are sorry to hear you experienced difficulties while depositing on Spin247. Our Customer Service Team has been in contact with you by email. If you could kindly send them proof of payments for the failed deposits, they will be able to support you.

Kind regards,
Team Spin247

Terence Christians

I also won on the 14 January 2022 and I didn’t receive my money.i did sent several emails as well.

Spin247 Casino Casino reply

Hi Terence,

Thank you for bringing this to our attention. We can confirm your withdrawal was processed on 24th January 2022 and it should be with you by now.

Please let us know if you still need any support.

Kind regards,
Team Spin247

Bernadette

Good day

I made a deposit that was deducted from my bank account and does not reflect on my spin 247 account. I’ve been holding on forever for the live chat, but it keeps kicking me out.

Spin247 Casino Casino reply

Hi Bernadette,

We are sorry to hear you are having difficulties with your deposits. Our customer service will contact you trough e-mail to ask for proof of payment.

Kind regards,
Team SPIN247

Shamiema Ganief

In December I made 2 deposits which was deducted from my bank account but never credited to me spin247 Acc. The same thing happened with 3 deposits I made this past few days. Every deposit was deducted but not credited. Sadly, upon querying this being live chat and several emails… No response. Not even an automated response. I am disappointed to say the least. I’ve been recommending spin to everyone and anyone willing to listen, only to be met by such disappointment. I have emailed the support email address in the site and I’m hoping they would resolve this query ASAP.

Spin247 Casino Casino reply

Hi Shamiema,

We are sorry to hear you are having difficulties with your deposits. This was forwarded to our customer service and they will contact you trough e-mail.

Kind regards,
Team SPIN247

Nerisa

It’s very disappointing to enjoy playing games and winning but never get a chance to enjoy your winnings. I made a withdrawal on the 22nd of December 2021 and I haven’t received any money until today, I contacted support via live chat the agent asked me to submit my ID and I did exactly that but until now withdrawal is still pending

Spin247 Casino Casino reply

Hi Nerisa,

We are sorry to hear you have a bad experience while using our services. We take customer satisfaction seriously and would like to apologise for any inconvenience caused.

We can confirm that an email has been sent to you by our customer service and hope to resolve your issues as soon as possible.

Kind Regards,

Team Spin247

Wanda Van der Spuy

On thr 14th of December I’ve made a withdraw of R2600. It shows processed but was not paid into my bankaccount. I received no response from the support email on any of my emails and your live chat a nightmare waiting 40min to get first in queue and then to start all over waiting in queue.

Spin247 Casino Casino reply

Hi Wanda,

We are sorry to hear you experienced delays while withdrawing with Spin247. After checking your account we can confirm the withdrawal was processed on the 17 Dec (Friday). The withdrawal delay was due to the weekend is not counted as working day. We hope the withdrawal is with you by now.

Kind regards,
Team Spin247

Patman

I’ve uploaded,emailed all documents 7 or more times, they have Blocked me on Live chat because I’ve threatened them with lawyers and swarn at them, part payment was done but after 45 days I’m still waiting for the balance!!
The games are nice though but I can’t accept these delays anymore.

Spin247 Casino Casino reply

Hi Patman,

We are sorry to hear you experienced difficulties. After reviewing your account we can confirm that your failed deposits were credited back to your account. We hope that this resolves your query.

Kind regards,
Team Spin247

Gabriel

The two day period for processing withdraws is long enough but even after waiting 2 days I still have not received any bitcoin. whenever I contact their live chat they give me the same exact response “your bitcoin will be available immediately after processing please allow 1 working days to allow for traffic with bitcoin”. I have now been waiting 4 days total and still nothing.

Spin247 Casino Casino reply

Hi Gabriel,

We apologise for the delay with your withdrawal. After reviewing your account we can confirm that the withdrawal was processed on 03/01. We hope that this is now fixed.

Kind regards,
Team SPIN247

Charmaine

Good day

I got the same problem as all the other ppl I had to submit my id 7 times and no one could help then Nathan helped me and stated I should email it as website doesn’t pick up my id which I did that I’d has been received but still no money seems that spin247 takes person money no problem yet when it comes to payout then they got excuses. The live chat Nathan and Camel D only two ppl that seem to help. Others just say resubmit resubmit. Fustrating and really unprofessional. I enjoyed playing and want to refer friends but if that’s how long payment takes how can I. Will look like a fool. Thank you regards Charmaine

Spin247 Casino Casino reply

Hi Charmaine,

We are sorry to hear you are experiencing difficulties with identification. We can now confirm that this was sorted and you have successfully withdrew on the 13/12.

Kind regards,
Team SPIN247

Andrew

I deposited R4300 into the casino that did not update my casino balance but the funds were deducted from my bank account, I’ve tried everything to get this issue resolved it’s now 2 weeks and still no resolution on this matter. I’ve emailed the support email and no one ever responds. I’ve connected in on chat approx 15 times each time with a different answer or extending the waiting time for banking department to investigate. I’ve sent I’m all my bank statements as requested asked to wait 72hrs which I’ve done but still no response or resolution to this matter.

Dates below for deposits that deducted from bank account but failed to update casino balance.

4 x R1000 failed deposits were the ones done on 04.09 and 3 x 06.09And also that the R300 was the one that failed on 06.09

Please can someone look into this matter and resolve it’s not a small amount of money and no one seems to be taking ownership to resolve

Thank you

Adele Maree

Withdrawels not being paid to me. Status for all withdrawels on Spin247 app stays Pending. Numerous emails send to support@spin247 and through the app “contact us”. As well as the “live chat” with no definite answers to me. First they said they need additional info, so I loaded the ID did the Hooya. Still nothing. Please note 1st withdrawal 31 July 2021, more withdrawels followed. In total they owe R2287. It’s 5 weeks now. Spin247 has a poor customer service. It takes forever to chat to an agent.

Bradley Muller

i’m very disappointed in spin247. 15th July 2021 I have desposit R150 in my account it showed error eight after another R50 again error 21 August 2021 i desposit another R50 errorr again. I do not get any responses from live support I have already sent emails but no reply. how can i support their game if you get such service. I do not know what to do anymore.

Andrew Kus

I made an account and deposited a few hundred $, was lucky enough to win… went through a lenghty process to prove ID and have been chasing up payment for the last 2 weeks… Nobody answers emails and the online chat is clearly an outsourced arrangement with people who don’t know anything about Spin247 and waste the Customers time going around in circles with no answers provided. Spin247 either need to pay their Clients ASAP or stop taking money from other people…