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Virtual City Casino

Virtual City Casino Review

Virtual City Casino is another casino from the CasinoRewards fold and over the years has established an excellent reputation built on fairness, integrity and top notch service. As part of the Casino Rewards group, Virtual City Casino also offers players one of the best rewards programs in the industry which keeps them all coming back for more.

The casino interface has an upbeat, big city feel about it (which you’d expect from the name) with an exciting and modern atmosphere that is sure to attract most players.

Welcome Bonus and Promotional Offering

Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.

As of this writing, there are a variety of special promotions on offer including $55,000 sweepstakes where all you have to do is sign up to qualify. As well as newsletters featuring new promotions and special bonus offerings each month so make sure you’re signed up for these.

Loyalty

When it comes to loyalty programs the CasinoRewards program is probably one of the best in the industry and when you play at Virtual City Casino you will have access to it. Every time you wager or participate in loyalty promotions, you will earn VIP loyalty points which can then be redeemed for casino cash (100 points are worth $1).

The great thing about this program is that it allows you to combine VIP points from any casino that is a member of the CasinoRewards program and redeem them at any of the 9 participating casinos making life that much simpler and enjoyable!

If you’re wondering how you join, entry is automatic for all Real players, so you don’t have to do a thing except set up a login and play!

Download and Registration

To download the Virtual City Casino Software to your PC, just click the download button on the site and then follow the prompts which will guide you through the entire process. This process shouldn’t take more than 15 minutes and once it’s complete you just have to fill in a registration form to register a Real Account and in no time at all you’ll be ready to play at Virtual City Casino.

Banking

Virtual City Casino aims to provide players with a quick, hassle free experience when depositing and your security is their primary concern. As such, they make use of an encrypted security system that allows you to transact safely via any one of their deposit options including Credit Card, Debit Card, E-Check, Neteller, Click2Pay, PaySpark, UseMyBank, MoneyBookers, ECO Card, or Wire Transfer.

I made a deposit of $100 via Neteller and headed off to the casino lobby to see what I could play.

Games Offering

Virtual City Casino offers players over 190 Microgaming powered games which means that the graphics and game play are first class all the way. Their offering is comprised of the standard Table and Card Games, Slots, Video Poker and Progressives genres but you’ll be amazed at the variety within each category.

For a change I started off at the Video Poker machines and as I said, there really are many variations to choose from with everything from single hand to multi-hand games. Initially I played the standard Aces and Eights game but feeling like a little more action and so I tried out the 10, 50 and 100 play Deuces Wild poker. While the 50 and 100 hand versions were a little too much, the 10 hand version however was just perfect and I enjoyed every minute of playing it and after a good few hands, made up the $50 I’d lost on the previous games.

Next it was on to the Card, Parlour and Table Games where I decide to play Vegas Craps…this is really an exciting game but I didn’t have any luck and quickly moved on to the new European Roulette Gold where you can place Neighbour and Call bets by clicking on the Neighbour Bets Track, which is something you can’t on other versions. The table limits at Virtual City Casino have quite a range to them so they should suit most players. I placed my initial bets on 23 Red and 11 black but my lucky numbers weren’t working all that well for some reason so I switched to betting the general Red which did pay off and pushed my bankroll up slightly.

Usually I’m a blackjack fan but this time I skipped over the huge offering and went directly to the Slots offering which is made up of over 100 of the latest slots games including Reel, Video, Bonus feature and Progressive slots. I decided to play Break Da Bank which is an entertaining 3-reel slot with a 2400 coin payout but all this game did was break my bankroll so I moved on to the Video Slots on offer. These are some of the best I’ve ever played and I spent hours on Elementals, Spring Break, Tomb Raider and Thunderstruck (even revisiting the cashier to refund my account).

Even though I didn’t win at Virtual City Casino this time, I had a phenomenal experience and will definitely be back again in future.

Customer Support

Virtual City Casino’s customer support team operates 24/7 and is contactable via toll free telephone, e-mail and Live Help. They also have a call back facility.

Their support is really phenomenal. I was contacted within 2 minutes of requesting a call-back. Seriously…2 minutes and I can tell you from experience that this doesn’t happen very often! Having dealt with them on numerous occasions too I can assure you that this was not just a once off thing either but is standard at Virtual City Casino.

The Verdict

Powered by Microgaming with great games, one of the best loyalty programs around and excellent, responsive customer support…what more could you want? Put Virtual City Casino to the test and I can assure you that you won’t be disappointed.

Virtual City Casino Player Comments

Christos Ntais

My experience with all CR casinos is absolutely negative, based on the deceiving policy they have on deposit bonuses. Just because I made a withdrawal once, they have blocked my deposit bonuses for an indefinite time, they would not answer my questions regarding the EXACT wagering requirements they have in place so that my casino chips would be unlocked. However, of course they kept on accepting my deposits which were quite a lot, they kept on "trapping" me with higher and higher bonuses which they did not unlock. They kept saying "demonstrate an intention to play and wager and then your points will become redeemable". This never happens and the worst thing is that they do not answer something concrete when I ask them. This is the most deceiving and misleading policy I have come through while playing with casinos. I'm sorry for all the players who trust them.

lisa

Last night I opened an account with this so called casino and managed to bank myself 1253.31 deposited the 10p required then withdrew the full amount. This morning I received an email telling me they had confiscated the cash due to two accounts being opened on the same op address now that is true as I opened it at my partners house where we have internet but mine wad the first accounted so the second account should be null and void but I will say this if don't get the money they owe me I will do everything I can to have it shut down and legal matters dealt with accordingly watch this space people x

Rui Almeida

Hi, the same happened to me, they blocked my account after i made a small deposit, wagered the bonus and ask for the minimun withdraw of 50€, with no justification or reply to my emails. This type of illegal atitude from a casino, should be enouf reason to close the casino imediatelly.

Darren Clark

Recently had my account blocked on Virtual City Casino after wagering the bonus until I could withdraw my winnings. They claim that I have to call the risk management team. every time I phone it's apparently a different country and time of day. Very bad casino, keeping all the money, locking accounts, customer service is a joke (first woman i talked to was laughing at the fact I cant buy people things i promised) Was sent withdrawl confirmation but never contacted regarding this decision. avoid this place. We are going to write letters and keep calling but they just don't care about the consequences.

nigel castle

free phone number is unusable the site says it gives you 50 pounds no deposit it gave me a spin of the wheel 20 pounds if i deposit 10p sites like this need looking at for false advertisement will be reporting it to the licensing board to get it banned

Lisa

So glad I found this webiste but wish I had have found it first before losing my money and 3 days of valuable time only to have Virtual City Casino rip me off and keep my only winnings I haver ever made after 1 month of playing online casinos. They have so many hoops and requirements and catches it is not funny. Will post more details soon, the experience with them was not at all pleasant! I think people with issues with these casinos should get together and complain to ecogra and the likes!

Zsolt

They have a cheating system with your money.
I asked them marked no bonus my account because I didn't wanted to play with their wagering requirements.
It's impossible to play with Them without bonuses.
My money is on Their account. I didn't claim accept and used any bonuses even so They don't want to give back my money.
They simply theft my money.
Avoid!
I will send letters eCOGRA and Igcouncil to revisit them.

david addington

avoid nora the customer servicechat lady. she will outright lie to you.

Larry Jones

Avoid definetly fishy I have played quite a few at this point definetly one of the worst.