The Grand Prive online casino group has said that it is now closing the book on its year-long running fight with the affiliate community over claims of non-payment of commissions following the closure of its affiliate program in December 2008.
The group has been subjected to a hefty and continuous barrage of slings and arrows over its questionable conduct of the affair and subsequent lack of communications.
The breakthrough came at the end of 2009 when the casino group engaged the independent and professional audit services of third party standards and player protection body eCOGRA, leading to an exhaustive examination and audit of the affiliate program’s records.
This week the outcome emerged, with eCOGRA issuing a public report detailing its methodology and conclusions, which included confirmation that Grand Prive had, indeed overlooked a number of affiliates when it negotiated compensation packages for affiliates impacted by the program shutdown.
The numbers involved – 26 – was less than the affiliate community had speculated, leading to immediate, unlikely and unsubstantiated claims that eCOGRA was complicit in an alleged GP deception.
The investigation team recommended a reasonably generous compensation package in regard to the ‘overlooked’ affiliates, which took into consideration average player lifetimes at GP as well as player activity over the period December 2008 when the program closed, to December 2009 when the investigation commenced.
GP has accepted these recommendations and undertaken to payout all legitimate claimants by the end of February.
For the information of our readers, the eCOGRA report, followed by the Grand Prive statement on the investigation follows in full: