Following its recent deal with William Hill, application performance management (APM) provider Correlsense has signed Mansion Gibraltar Limited who will deploy the SharePath APM software across its portfolio of online gaming sites.
Correlsense’s SharePath APM will be used to monitor and ensure that Mansion customer’s experience a consistent performance at any time across any platform.
“Mansion’s commitment to customer service means that the performance of their sites is critical,” expanded Ken Marshall, chief executive officer of Correlsense. “They must operate around the clock to serve players anywhere in the world. Mansion has made a strong commitment to technologies that will keep them ahead of their competitors.”
SharePath will be used to track performance issues across their complete journey and identify the source of a problem. Once identified, Mansion will be able to view the details of the problem and determine the best course of corrective action.
Manuel Rodriguez, IT Operations Director for Mansion added: “We recognise that maintaining optimum performance in our core systems across our multi-platform operation is a key factor in ensuring customer confidence, which is why we are very pleased with this collaboration.”