GambleAware announces new partnership to monitor and provide better insight into the performance of National Gambling Treatment Service

GambleAware has today announced a new partnership with data and analytics company, ViewItUK, to operate and manage the information system for the National Gambling Treatment Service.

As part of the new partnership, ViewItUK will be responsible for collating, handling and analysing the data of those who seek and are referred to treatment via GambleAware funded services; including the National Gambling Helpline and individual treatment centres across the country. The purpose of this is to better understand and monitor the number of people seeking help; the characteristics of those in treatment and the benefits and outcomes of the support people receive as part of the National Gambling Treatment Service.

The information will also provide greater detail for performance management and help identify areas for development across the network, as ViewItUK’s expertise will enhance the scope to analyse the data. This in turn will inform clinical practice by providers and allow for public and Parliamentary accountability.

The new information system will be capable of providing detailed rounds of feedback. These results will be reaffirmed by checks and procedures akin to those that fulfil that function for the National Drug Treatment Monitoring System on behalf of Public Health England.

As a result of the assurance protocols operated by ViewItUK, there will be improved system oversight of the treatment for problem gambling whether delivered by the NHS or by the voluntary sector.

Source: Press Release