Kindred futures banking on AI

Kindred Group-owned Kindred Futures has gone live with a “pioneering” chatbot leveraging Artificial Solutions’ AI technology which will enable customers to find and place bets faster than ever before.

Using Artificial Solutions’ conversational AI platform, Teneo, the Chatbot launched on Unibet’s Facebook page is a conversation-based interface assisting customers in finding odds and placing bets, providing information on upcoming fixtures and getting help with over 100 FAQs.

“Kindred Futures is committed to exploring the future of gambling and seeking out the most innovative companies and entrepreneurs,” Will Mace, head of Kindred Futures, said.  “We’re passionate about creating real value for our customers and are excited to share an industry leading chatbot that is true to the conversational interface and will allow more functionality than ever before.

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