Malta Gaming Authority reports online self-exclusion requests up 5.3 percent last year

Remote gaming operators licensed under the MGA framework reported that self-exclusion requests in 2017 rose 5.3 percent to just below 790,000.

The numbers illustrate the international nature of the online gambling audience using Malta-licensed online casinos compared to Malta land gambling facilities, where over the same period a total of 1,393 self-exclusions were recorded, an increase of 9 percent y-o-y.

The regulator reports that most self-exclusions were for six months, although a significant number requjested a one-year exclusion..

Earlier this year (see previous reports) the Malta Gaming Authority announced plans for a Unified Self-Exclusion System for its Remote Gaming licensees following the successful roll out of the same to the land-based sector.

Self-exclusion tools are already a requirement for MGA remote licensees, however, the unified system will link all licensees so that players who self-exclude with one operator cannot simply open an account with another operator.

“The protection of players is at the heart of the MGA’s regulatory agenda, and this project further underlines our resolve to ensure that players have the necessary tools to engage in gaming services responsibly,” Heathcliff Farrugia, chief executive officer of the MGA said at the time.

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