Paddy Power first to sign up for Onionsack chatbot

Ireland-based bet messaging software platform developer, Onionsack, has taken its chatbot for Facebook Messenger live with Paddy Power.

Described as an industry-first, the product enables punters to log in to their betting account, check balances and place wagers via Facebook’s Messenger service.

The app also provides personalized sporting updates through push notifications and access to Paddy Power’s videos, blogs and podcasts.

“We know our customers love mobile messaging apps so having a ChatBot on Facebook Messenger is the obvious first step into the ChatBot marketplace,” Michael Healy, product director at Paddy Power, said. “We’re delighted to be the first bookmaker to market in such an exciting area.”

Onionsack chief executive officer, Jonathan Power, added: “With nearly the whole world connected to Facebook, the logical step is to allow customers to place a bet through the social media giant’s Messenger app.

“Our innovative transactional bot allows exactly that, providing punters with an even easier way of betting through instant messaging.