For weeks now player questions regarding slow-and-no pay involving the Quicktender-UseMyWallet processor have been asked within the player community, with the company defending itself by pointing to the difficult conditions in the US market as a result of federal enforcement actions.
Then a second round of enforcement actions was announced this week, and players’ worst fears were realised when the website abruptly closed, bearing the rather brusque message: “With regret, the Quicktender service has been discontinued. All account holders will be notified by email”.
The company followed up on its promise, sending the following email to all customers Wednesday:
“Since our last email communication, where we advised any funds in your QuickTender account could still be used to purchase at QuickTender accepting sites, we have been working hard to reinstate our withdrawal facility and ensure your funds where safe and secure.
“However, further developments specifically relating to our main bank processing company have resulted in our accounts being frozen subject to a seizure order giving us no ability to make payments in any currency.
In light of these developments we have had no option but to discontinue the Quicktender service with immediate effect and for the foreseeable future.
“At this time we are unable to confirm when or if we could make payments of remaining balances.
“We will keep you advised of future relevant developments.”
It has been confirmed in the federal indictments that Netherlands bank accounts associated with Quicktender are among those frozen by federal action.