Real-time iGaming exclusion tool from Bencon Technologies

Vancouver-based tech firm Bencon Technologies has launched GameSecure, an iGaming voluntary self-exclusion technology solution aimed at helping at-risk gamblers opt out, not just from one iGaming site, but all sites in real-time.

“This solution is set to eliminate the imbalance of a player reaching out for help, with local resources and support, and not being able to access that help in a timely manner because of the delays associated with back and forth of offline information transfers from operator to regulators,” the company said.

“We really support this initiative,” said Keith Whyte, Executive Director of the National Council on Problem Gambling (NCPG), “GameSecure provides a timely and much-needed option for regulators and operators to use technology to solve a major problem in regulated gaming today. Currently even well-intentioned self-exclusion programs fail players and operators because they do not provide coverage and support seamlessly across a jurisdiction.

“We strongly encourage all stakeholders to adopt innovative programs like GameSecure as an ethical and effective way to conduct gaming responsibly and reduce the social costs of gambling addiction.”

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