The UK Gambling Commission (UKGC) is once again calling for public comment on further changes to the Licence Conditions and Codes of Practice (LCCP) specifically concerning Alternative Dispute Resolution, Customer Interaction and Gambling Blocking Software.
The UKGC is proposing that licensees be required to only use ADR providers that meet its additional standards as well as suggesting operators provide access to gambling blocking software free of charge to customers.
The full text can be read here.