UKGC readies implementation of tougher licence and code of practice conditions
News on 23 Oct 2018
News on 23 Oct 2018
The UK Gambling Commission (UKGC) has ramped up consumer protection rules, in force as of 31 October 2018.
The new requirements, which followed an open consultation, offer consumers stronger protection when dealing with gambling businesses.
Changes include fines imposed against operators who break advertising rules, operator responsibility for third-party advertising failings, quicker action for players in terms of consumer law, the requirement for improved complaints procedures and action against spam and unsolicited approaches.
The UKGC has released a video in which Ian Angus, programme director for consumer protection and empowerment and Pradeep Rajania, senior manager for consumer policy discuss the changes.
Neil McArthur, Gambling Commission Chief Executive said: “Protecting the interests of consumers is a priority for us and needs to be a priority for gambling operators. These changes will protect consumers from irresponsible advertising and misleading promotions, ensure that they can withdraw their money more easily, and will mean that firms have to deal with complaints more swiftly.”
News on 23 Oct 2018
The UK Gambling Commission (UKGC) has ramped up consumer protection rules, in force as of 31 October 2018.
The new requirements, which followed an open consultation, offer consumers stronger protection when dealing with gambling businesses.
Changes include fines imposed against operators who break advertising rules, operator responsibility for third-party advertising failings, quicker action for players in terms of consumer law, the requirement for improved complaints procedures and action against spam and unsolicited approaches.
The UKGC has released a video in which Ian Angus, programme director for consumer protection and empowerment and Pradeep Rajania, senior manager for consumer policy discuss the changes.
Neil McArthur, Gambling Commission Chief Executive said: “Protecting the interests of consumers is a priority for us and needs to be a priority for gambling operators. These changes will protect consumers from irresponsible advertising and misleading promotions, ensure that they can withdraw their money more easily, and will mean that firms have to deal with complaints more swiftly.”
