Unibet app to be enhanced by speech functionality

Unibet has chosen Artificial Solutions and its Teneo platform to add a new speech-enabled intelligent interactive feature for the Unibet sports betting app. UNibet.

A company spokesman explained Thursday that the technology makes it easier for punters to place a bet using their own words and terminology.

The feature is expected to be particularly effective when paired with Unibet’s live streaming portfolio as it will allow bets to be placed without leaving the stream.

Will Mace, head of strategic development at Unibet, said: “Natural language interaction has enabled us to create a positive, simplified experience for our customers in what is a complex industry.

“As speech enabled apps become more commonplace, people expect interactions to be intelligent, fast and responsive. They are fed up with clunky menu-driven interfaces; instead customers are demanding sophisticated understanding of their spoken words.

“Using Teneo has enabled us to deliver not just the application our customers want, but provided us with the insight to build on that conversation too.”

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