William Hill players in the Canadian province of British Columbia received an unexpected and unwelcome correspondence from the company this week, informing them that the company is departing the provincial market due to “regulatory reasons beyond our control”.
In a short notification the company apologised for the short notice, advising players:
“We regret to inform you that William Hill Casino Club has taken a decision to withdraw all of its online gaming services for all residents of British Columbia for the foreseeable future.
“We sincerely apologise for any inconvenience this may cause you; however this decision has been taken for regulatory reasons beyond our control and with very short notice.
“We will be suspending the accounts of all residents of British Columbia. From 10th May 2016 you will not be able to use our online gaming products.
“Nevertheless, you will still be able to access your account and withdraw any outstanding balance at any time, unless we notify you otherwise in future. To do so, please visit our website.”