The games were great resolution was crystal clear it was going good til i made a couple withdrawals til there system went offline for maintenance only for few minutes. Long story short I only received 1/3 of my withdrawal . I knew it was to good to be true but I actually think when there system went down or crashed it deleted my 2nd withdrawal and they are not able to retrieve it or have any knowledge of the withdrawals…
Experience with withdrawing with Spin Casino - 5 Stars They follow through with their policy and as long as you are playing in their casino honesty and with your money, you shouldn’t have any issues with withdrawals, at any amount. 24/7 support chat are very friendly and helpful to give you guidance on what to expect.
Very quickly to accept deposits but i have been struggling for more than a month after my account was verified to withdraw my money. Having excuses every time and do not really give a specific reason, only that they are having issues.
Back 2018 I'd played in this casino and made a winning of $1000 but I didn't receive my winning, the chat support my winning is confiscated. And they locked my account even I did submit the required documents. And last month I did sign up this casino using my friend personal information and make a deposit $1000 using echeck and thankful I made a $1500 win and request a cashout and the following day the money is in the account…
I withdrew just over 1800 on a Wednesday night, was told to submit documents 3 days later, then it came back to the account because apparently the third party declined it ... It was through e-transfer. So I asked the rep what the heck happened, and she said change the e-transfer preferred email... Which I did on a Monday.... Everyday I had discussed it with the reps for an update... Kept getting told everthing is good and approved. Next Monday…
It’s been 5 weeks and they won’t pay me my $60. They keep saying their team needs to approve it. This is wildly unacceptable.
I have been playing on the lucky dreams casino from the 26th May till date. The reason why I am using this platform is to make people aware that I made a winning and to date I have had numerous excuses of why my funds are getting rejected namely the following: technical issues, payment system error and so forth. What I can't understand is why is it so easy to deposit but so hard to cash out. I don't want…
Ok Just asked again about my 2 slot games missing....LInks of Fire and breakaway deluxe with wilds... I was told that it's to the dicession of the casino to remove games at will. Bottom line....if you find a really good paying slot over many hours time and effort...they will pull the plug... Rating for Spin Casino went from a 4.5 to a 2 star.
Took a month and 6 days, but my withdrawal of 95015.62 is being paid out. They have taken 5800 in charges out for "chargebacks" which I don't have any explanation of, but I'll take it. It is being paid out in increments of 9999. Takes forever, but legit.
Decent site in My experience...but...seems winnings slot games get removed with no explanation. It is related to my account not device as I've tried everything...on multiple devices... Links of fire just Disappeared on me as well as others after winning on them over sustained time. Contacted support...no reply yet.
I had the worst experience with Ruby Fortune.. I have been playing for 5 years at different Online Casinos & I had a very bad experience with Ruby Fortune… I deposited $50 twice last May 19,2022.. It was a Interac auto deposit & I was only able to play on my second $50 deposit.. I have been asking them to return my first deposit $50 .. and they told me to submit my documents & I submitted it already twice……
It said in your email offer, spin now and receive free bonus money and spins… I was awarded $475 bonus cash & 100 free spins all I had to do was deposit $5 to claim… so I did… and was never awarded either the spins or bonus money… I went on live chat 6 different times and was never once helped to resolve this issue.Tried to email also just redirected to live chat… No one is fixing this
I am very sad to say that after 1 month of my withdrawal of $400 I won by wagering $100 x75 which took me a while but I got there. I am still having problems with this withdrawal. After multiple chats with customer live. All I get is it’s in the final process it’s been 1 month now. Not even a email about any thing just messages from them saying I understand your frustration.
Thanks for the great feedback Pat!
Won a massive payout and pleased to report back that today I received funds in my bank. Even had a nice email from support congratulating me on the cash out. Compared to other platforms which basically kicked me off VIP status and then ignored me after a cash out (much smaller than this one) I would say Zodiac deserves all the praise imo.
The withdrawal process doesn't work at all. After I verified my account and I decided to withdraw some money they decided to cancel my account.
On 2 occasions have had over 15000 euros but they don't process the withdrawal. Sent everything in the first time with pic and passport. Then ask again, then gets rejected. Customer service is terrible. They clearly don't wanna pay out what you have won. Every time there's an issue.
I have tried 5 times withdraw my funds. Everytime my withdrawl is rejected. Ive mailed them and they dont respond. Firstly, they told me I cant withdraw via BTC, but only the way I deposit my funds, via credit card. They dont have credit card option, so i must use bank transfer. There after they rejected the withdrawal, since my name does not corrrespond as on my ID (I used my initials) There after they have "technical" issues with their…
They have no readily accessible responsible gaming tools. In fact they go out of their way to make it difficult for you to close your account after registering. If they don't care about their customers than they cannot be trusted in my opinion.
My experience with this casino is the best I've played so far The only down side is the payout could be a little more
Hi Liz I can see that you are claiming most of the promos. There are weekly and monthly bonuses sent in newsletters and other promos, and the higher your status level, the higher the bonuses are. However, there are no guaranteed bonuses of any kind. Can you please tell me where you're seeing that? Thanks.
While I am playing slots, I like that everything is worked out perfectly, there are both new ones and they appear quite often, as well as old time-tested slots. In this regard, there is great variability for players. Among the advantages is also a fairly quick withdrawal of funds.
They promise you free bonus here after you get to a certain level like diamond ( the highest level you can get ). You are promised a weekly bonus! U never get it and then you chat with them and they don’t even know what you talking about and they don’t give you the bonus that you have worked so hard to get and the thousands of dollars you have spent.
I had the same request. What they were actually asking for was the email receipt you get when you deposit. It was the email from interac showing my deposit was in fact deposited. Once I sent that I was fine.
I won a large amount and from the time of withdrawal to the time I received my funds it was the 3rd day. Great experience
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